Refund & Returns Policy

Custom-Made Products & Returns

At The RARE Foundation, every product is crafted to order, ensuring a unique and personalized experience for our customers. Due to the custom nature of our products, we do not accept returns or exchanges for reasons such as buyer’s remorse or incorrect sizing. Please review our size charts carefully before placing an order.

Damaged or Defective Items

We take great pride in the quality of our products. If you receive an item that is defective, has a manufacturing flaw, or a printing error, please reach out to us within 30 days of receiving your order. We will offer a replacement or a refund, based on your preference.

How to Report an Issue

If you experience a problem with your order, please contact our support team at [Your Contact Email] with the following details:

  • Order number
  • A clear description of the issue
  • Photographs showing the defect or error

Our team will review your request and respond as quickly as possible to resolve the issue.

Important Considerations

  • Sizing Accuracy – Since we do not accept returns for incorrect sizing, we strongly recommend checking our size charts before making a purchase.
  • Order Changes – Orders are processed quickly to ensure timely production. If you need to modify your order, please contact us immediately, and we will do our best to accommodate your request.

By placing an order with The RARE Foundation, you acknowledge and agree to this policy. Our goal is to provide high-quality, custom-made products while ensuring customer satisfaction. If you have any concerns, we are always here to help.

For any inquiries, reach out to us at sales@therarefoundation.store or call 1-855-529-3734.